Senior management’s policy expresses our permanent quest to improve the quality of the services provided by Stilog IST, in an effort to satisfy our customers and our employees. Our digital services are ISO 9001: 2015-certified for the following activities:
“Delivery of services in project-mode or as technical assistance, the sale, development and implementation of innovative solutions in the fields of engineering (studies, design, research and development, tests, assistance and supervision, maintenance) and scientific and technical computing.”
Stilog IST implements this policy through continual actions and numerous, periodical checks of its projects and processes:
· Quality Assurance controls of projects.
· A fully comprehensive process audit program every 2 years.
· Monitoring of technical assistance missions.
· Customer and employee satisfaction surveys.
· Management and transfer of technical skills.
· Risk management on three levels (the company, processes and services).
· Evolutive quality strategy.
Consequently, the commitment and motivation of the teams at Stilog IST guarantee that our customers’ demands are fully understood and properly addressed.